We values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details, processed securely via third-party services)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on our site
  • Referral source (how you found us)

c. Cookies

We use cookies to enhance your browsing experience and provide personalized content. You can manage or disable cookies through your browser settings.


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, or promotions
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties to provide services, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (e.g., FedEx, UPS)
  • Marketing tools (e.g., email marketing platforms)
  • Analytics services (e.g., Google Analytics)

These third parties are obligated to protect your data and use it only for the intended purpose.


4. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.


5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at [Insert Email Address].


6. Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform is entirely secure, so please take precautions when sharing sensitive information.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.


8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised “Effective Date.”


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mail: Building 91 Al Amal Division , Zahraa Al Maadi, Cairo, Egypt

Email: info@generalwoodandmetal.com

Phone: +201020513610